Contact BIRCHBOX Customer Service
BIRCHBOX Phone Numbers and Emails
Toll-Free Number:
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(877) 487-7272
BIRCHBOX Emails:
BIRCHBOX Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call BIRCHBOX is 8774877272. 14% of customers managed to speak with a real person.
The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as BIRCHBOX may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call BIRCHBOX is 8774877272. 14% of customers managed to speak with a real person.
The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as BIRCHBOX may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.
People call BIRCHBOX mainly because of activation/ cancellation, shipping and delivery.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact BIRCHBOX is legal@birchbox.com. 47% of customers use this email address to address their issues and concerns.
How to Contact BIRCHBOX?
Most Popular Number:
| Total calls: 767 | Issues resolved: 8 | Last call: Jan 6, 2026 |
Contact Information
BIRCHBOX Website:
BIRCHBOX Help Center:
Corporate Office Address:
Other Info (opening hours):
Carrer de Balmes, 188,
Barcelona, Catalonia 08006 , ES
10 rue du Faubourg Montmartre,
Paris, Paris 75009 , FR
78 Whitfield Street,
London, England W1T 4EZ, GB
How Good is BIRCHBOX's Customer Service?
Summary of BIRCHBOX Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BIRCHBOX?
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel subscription and refund money”
- “Death cancellation”
Payments and Charges Question:
- “Billing”
- “I was charged twice this month”
- “I paid for my box. I want to know if it is going to be delivered.”
Shipping and Delivery Question:
- “My box is missing items”
- “Have not received my box and other merchandise”
- “Yrack package”
Account Question:
- “Account unknown”
- “To reopen my account”
- “Can’t sign in and want to cancel subscription”
Request for Information Question:
- “Confused about order”
- “Question on Subscription”
- “As a question about an account”
Cards Question:
- “Gift card won’t work”
- “Want to buy 3 gift cards .have questions”
- “Gift card not working”
Return/ Replace Question:
- “Change address”
- “Address change”
- “Change email address”
Product/ Service Question:
- “My product was empty thirst burst drops”
- “Missing product”
- “Complaint”
Refund Question:
- “To get refund/cancel”
- “Refund”
- “Refunds”
Staff Question:
- “Customer service”
Website/ Application Question:
- “Website not allowing me to customize even though I got an email telling me it was time to do so and I only have a few days to do it”
Other Question:
- “Stop getting boxes”
- “Wondering where my order is”
- “Getting someone else box”
Compare BIRCHBOX Customer Service To
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