Contact BIRCHBOX Customer Service
BIRCHBOX Phone Numbers and Emails
Toll-Free Number:
-
(877) 487-7272
BIRCHBOX Emails:
BIRCHBOX Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BIRCHBOX Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BIRCHBOX is 8774877272. 15% of customers managed to speak with a real person.
The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as BIRCHBOX may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BIRCHBOX Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BIRCHBOX is 8774877272. 15% of customers managed to speak with a real person.
The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as BIRCHBOX may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.
People call BIRCHBOX mainly because of activation/ cancellation, shipping and delivery.
The best email to contact BIRCHBOX is legal@birchbox.com. 48% of customers use this email address to address their issues and concerns.
Contact Information
BIRCHBOX Website:
BIRCHBOX Help Center:
Corporate Office Address:
Other Info (opening hours):
Carrer de Balmes, 188,
Barcelona, Catalonia 08006 , ES
10 rue du Faubourg Montmartre,
Paris, Paris 75009 , FR
78 Whitfield Street,
London, England W1T 4EZ, GB
How Good is BIRCHBOX's Customer Service?
Summary of BIRCHBOX Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BIRCHBOX?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Cancel”
- “Cancellation”
Payments and Charges Question:
- “Make a payment”
- “Dispute”
- “Billing”
Shipping and Delivery Question:
- “Yrack package”
- “Never received my order”
- “Never received items”
Account Question:
- “Can’t start my membership”
- “Subscription issue”
- “Subscription status”
Request for Information Question:
- “How to place an order using my points. I have sent two emails.”
- “Question to see if I have a subscription”
- “Question about an order”
Cards Question:
- “Want to buy 3 gift cards .have questions”
- “Gift card not working”
- “Wont let me redeem gift card”
Return/ Replace Question:
- “Address change”
- “Change email address”
- “I need to change my address. I have moved. 2nd attempt”
Product/ Service Question:
- “Missing product”
- “Complaint”
- “Works on phone but not tv”
Refund Question:
- “To get refund”
- “Refund cancelation”
- “Refund”
Staff Question:
- “Customer service”
Website/ Application Question:
- “Website not allowing me to customize even though I got an email telling me it was time to do so and I only have a few days to do it”
Other Question:
- “Address”
- “Missing box”
- “No bix for 2 months”
Compare BIRCHBOX Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.